Janitorial Services FAQs

FAQs about janitorial services we provide.

 
cd
News

 

 

 

orb
How do we clean?

Above the best, & beyond the rest!

 

orb
What do we clean?
  • Doors
  • Windows (interior)
  • Tables
  • Walls
  • Ceilings
  • Vent Grills
  • Stoves
  • Refrigerators
  • Cabinets
  • Sinks
  • Showers
  • Toilets
  • Closets
  • Baseboards
  • Carpets (vacuuming)
  • Ceiling Fans
  • Furniture
  • TV's
  • Stereo Equipment (dusting)
  • AV Equipment (dusting)
  • Fireplaces
  • Windowsills
  • Floors
  • Phones
  • Bookcases
  • Computers (dusting)
  • Pianos
  • Wall Hangings
  • Countertops

 

 

 

 

cd
Frequently Asked Questions (FAQs)

Type in your Search Term

  1. How ... ?
  2. Who ... ?
  3. What ... ?
  4. Do I ... ?

How much does it cost to use the service?

There are no specific rates. All fees are customized to your business, home, cleanup site, or your specific needs! Just give us a call to set up a walk-through and receive a Free Estimate!!

Back to Top

How do I pay for the service?

Most customers find it convenient to simply leave a check in the home, made payable to Above & Beyond Janitorial Services. Payment is made on the day of each cleaning visit.

Back to Top

How will our relationship work?

We know we must earn your trust and approval each time we visit your home. That is why Above & Beyond Janitorial Services does not ask you to sign a contract. We depend on open communication and your honest evaluation of our service. We appreciate when you let us know how we can serve you better.

Back to Top

Who will be cleaning my home, business, property?

All professionally trained employees, Above & Beyond Janitorial Services employees are my family, friends, and I. We are the one's working for you. All employees are trustworthy, honest, loyal, and take pride in what they do.

Back to Top

Who will be cleaning my home?

A regularly assigned team of trained Above & Beyond Janitorial Services Professionals will clean your home. All employees are uniformed, insured, and bonded. Our Cleaning Professionals will not eat, drink, smoke or use any appliances while inside your home.

Back to Top

What if something is damaged during the cleaning?

We treat your home, business, or property with complete care and respect. However, should damage or breakage occur while we are cleaning, Above & Beyond Janitorial Services will make every effort to repair, or if necessary, replace the item. When appropriate, insurance claims will be filed.

Back to Top

What about holidays or changing a scheduled cleaning visit?

If your scheduled cleaning falls on a major holiday, we will contact you to reschedule your service. If you need to change a scheduled cleaning visit we appreciate a 48-hour notice. When short notice is given, we may need to charge a fee if the team cannot be reassigned.

Back to Top

What time will Above & Beyond Janitorial Services be at my home?

Our normal workdays are Monday through Friday from 8:00 am to 5:00 pm. While in most cases it is not possible to give a specific time we will arrive, we will make every effort to meet your needs.

Back to Top

What do I have to do before the cleaning?

So the time we spend in your home can be as efficient as possible, we ask that you put up animals that maybe dangerous to cleaning team, pick up clothing, toys or other household items.

Back to Top

Do I need to provide cleaning supplies or equipment?

. No. Above & Beyond Janitorial Services brings all the equipment and normal cleaning supplies.

Back to Top

Do I need to be home when Above & Beyond Janitorial Services comes?

Most of our customers are not home when we clean. Only the Professionals who will be cleaning your home will have access to your home. To insure added security, all house keys are individually coded and cross-referenced. If you choose not to provide a key and we are unable to access your home for a scheduled cleaning, you may incur a lockout charge.

Back to Top

Am I liable for worker's compensation, insurance or employment taxes?

Many homeowners are not aware of their personal liability regarding work related injury and social security taxes for independent home-service workers. No need to worry, Above & Beyond Janitorial Services takes care of all this for you.

Back to Top